Job Description

Job Posting: Drain Technician
Location: Peabody, MA
Pay: $30 –$45 per hour (based on experience)
Job Type: Full-Time (40–50 hours per week)

About Spencer Home Services
Spencer Home Services, formerly Holland Energy, is a family-owned and operated business with over 40 years of commitment to delivering exceptional home comfort solutions across Essex County and the North Shore. Founded by Peter Holland and based in Peabody, MA, we specialize in Plumbing, HVAC, Drains, and Electrical services. Our 5-star Google reviews reflect our dedication to reliability, transparent pricing, and a Lifetime Workmanship Warranty. We take pride in creating personalized, professional experiences for our clients, ensuring they feel valued from start to finish. Join our innovative, tight-knit team to deliver top-quality drain services and enjoy rewards like our annual Caribbean trip for top performers!

Job Overview
We’re seeking an experienced Drain Technician to join our growing drain division at Spencer Home Services. Whether you’re a seasoned pro or eager to grow with comprehensive training, we’re looking for individuals passionate about delivering exceptional drain cleaning, diagnostics, and repair services for residential and light commercial clients. Familiarity with ServiceTitan is a plus to support our streamlined operations. If you’re committed to quality, thrive in a diverse and collaborative environment, and want year-round work with unbeatable benefits, Spencer Home Services is the place for you! Responsibilities

• Diagnose and clear blockages in drains, sewer lines, and main lines using snaking, hydro-jetting, and video camera inspections.
• Repair and replace damaged drain lines, traps, cleanouts, and related components.
• Perform preventative maintenance on drain systems to prevent future backups and water damage.
• Collaborate with plumbers, HVAC techs, and electricians on multi-service projects (e.g., bathroom remodels, sump pump installs).
• Use ServiceTitan for job scheduling, invoicing, camera reports, and customer communication (training provided if needed).
• Deliver exceptional customer service, explaining drain issues in plain language and providing transparent estimates.
• Maintain a clean, organized work truck and manage inventory of tools (e.g., jetters, locators, cameras).
• Maintain a professional appearance (uniforms provided) and a safe, clean work site per OSHA and company standards.
• Participate in ongoing training (weekly in-house, vendor-sponsored, Nexstar) to master the latest drain tech and diagnostics.
• Contribute to innovation by sharing ideas to improve processes or enhance client experiences.

Qualifications

• Experience: Minimum 1 year of hands-on drain cleaning and repair experience (residential preferred); motivated candidates with less experience may be considered with a commitment to training.
• Skills: Proficient with hydro-jetting, sewer cameras, locators, and snaking equipment.
• Tech-Savvy: Familiarity with ServiceTitan or similar CRM preferred; willingness to learn.
• Soft Skills: Positive, team-oriented attitude with strong problem-solving, attention to detail, and communication skills. Commitment to our core values of shared success, pride in work, and ethical practices.
• Physical Requirements: Ability to lift 50+ lbs., work in confined spaces, crawl, and perform tasks in varying conditions (wet, dirty, tight spaces).
• Other: Ability to pass a background check and commute or relocate to Peabody, MA 01960 before starting work.

Why Join Spencer Home Services?

• Competitive Pay: $30–$45 per hour, weekly pay, performance bonuses, and overtime opportunities — plus our annual Caribbean trip for top performers.
• Comprehensive Benefits: Health, dental, vision, short & long-term disability, paid vacation, holidays, and sick time.
• Year-Round Work: Stable, full-time employment with diverse drain projects across residential and light commercial settings.
• Innovative Culture: Join a diverse team that values shared success, pride in work, and ethical practices — recognized as a top value at Spencer.
• Growth Opportunities: Weekly in-house training, vendor-sponsored courses, Nexstar training, and paths to Lead Drain Tech or Supervisor roles under supportive management.
• Community Impact: Contribute to water-efficient solutions and community events like the Peabody International Festival.
• Fast Hiring Process: Apply today, and we’ll reach out immediately!

How to Apply
Ready to build a rewarding career with a company that values excellence in drain service?
Send your resume to [email protected] with “Drain Technician Application” in the subject line — or apply here! Spencer Home Services is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, innovative environment for all employees.

Job Type: Full-time

Pay: $30.00 - $45.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Tools provided
• Vision insurance

Experience:

• Drain: 1 year (Required)

Ability to Commute:

• Peabody, MA 01960 (Required)

Work Location: In person

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