Job Description

ABOUT TEA M4TECH

Team4Tech ( ( envisions a world where all learners have equitable access to quality education for better employment and economic opportunities. We are a global impact accelerator supporting education-focused NGOs to leverage digital technologies and pedagogical practices to ensure that learners are building the skills they need for quality employment. 

Team4Tech's accelerator programming contributes to UN SDG 4 - to ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. Using evidence-based practices that promote education for employability, our accelerator programming, co-designed with community-based and education-focused NGOs operating in low-resource environments, includes:

• Access to facilitated regional hubs (in Africa, South Asia, Latin America & the Caribbean, and the USA & Canada) for localized collaboration;
• Access to a robust, global online Community of Practice (CoP) to engage with free education and technology tools, workshops, certification courses, learning cohorts, and other resources;
• Access to skilled volunteers and educational resource partners to deliver pro-bono capacity-building projects; and
• Access to funding, amplification, and coaching to further promote NGO sustainability.

Our work is scaling through 2027, from building capacity for 50 nonprofits annually to supporting 1,100+ nonprofits that directly serve tens of millions of learners in under-resourced contexts worldwide.

POSITION OVERVIEW

The Content Director will play a key role in managing and evolving Team4Tech's Community of Practice in line with broader organizational strategies and growth. This position focuses on ensuring the quality, relevance, and responsiveness of Team4Tech's CoP by managing strategic content development, updating existing content as needs evolve, and overseeing the CoP's operational functioning. Key responsibilities include setting overall content strategy, serving as content thought leader and expert, and researching, developing, and curating engaging content related to technology for education and employability. The Content Director will also take on overall oversight of planning, tracking, and analyzing content engagement, working with the CoP Manager to set posting schedules and utilize feedback from member surveys to inform improvements. The Content Director will serve as Team4Tech's content expert in the CoP, using a centralized account to post quality, evidence-based content and toolkits in the community. Finally, they will provide occasional support for backend CoP operations, such as member admissions and responses to questions.

WHAT YOU'LL DO

The Content Director is a critical leadership role responsible for articulating, implementing and managing Team4Tech's content development strategy to maximize impact aligned with our mission and vision as described in our theory of change ( The Content Director will report to the Chief Program Officer (CPO). 

Responsibilities will include:

Orientation and Coordination (10%)

• Carry out onboarding meetings, review Team4Tech strategies, guidelines, and workplans related to the Community of Practice, sign up for and explore the CoP structure and content, join selected CoP events as an observer, and become familiarized with the technology tools used to manage the CoP.
• Join weekly Program team meetings, All-Staff meetings, check-in meetings with the CPO, and other recurring meetings as relevant to the role; hold one-on-one meetings with the CoP Manager and other team members as needed.

Content Strategy, Quality Assurance, and Thought Leadership (5%)

• In line with organizational goals and monitoring and evaluation frameworks, review and update Team4tech's overall content strategy, including areas such as the goal, objectives, and target audiences for the COP; the standards for content quality, evidence base, and content updating in line with EdTech trends; the approach to tracking participant engagement and feedback and growing the membership of the COP; and the approach to localizing content for different regional audiences and languages.
• Review and internalize Team4Tech's existing content quality guidelines; track application of the guidelines and support team members to utilize them effectively; recommend updates to the guidelines where experience in the CoP suggests it is necessary.
• Serve as Team4Tech's thought leader on content strategy, design, and alignment with external trends in our sector. Prepare think pieces, blogs, reviews of CoP evidence and experiences, and other externally-facing communications materials. Serve as the Team4Tech content expert in the CoP through a centrally-managed account on the platform. Represent the organization at relevant external conferences and events.

Content Development (60%)

• Track global events, publications, and research related to technology for education and employability to identify potential new content for the COP.
• Coordinate with the CoP manager and the regional content managers for Africa, Asia, and Latin America to ensure cohesion across content that is shared globally and in the regions, “localize” and cascade global content to the regions, and use regional content to inform what is posted globally.
• Develop new content for the CoP based on content strategy and guidelines. This includes at least one tech tool post per week and one resource related to the other key areas in the guidelines.
• Research/test edtech tools before sharing. Create short demo videos describing the tools and how they work when appropriate.
• Review existing CoP content (including toolkits and other course materials), identify recommended updates, and update the content as needed. This will include expanding upon existing toolkits to ensure that they are suitable for use as train-the-trainer resources. 
• Develop new training courses and toolkits for the CoP on topics to be determined.

Content Planning, Tracking, and Analysis (20%)

• Work with CoP Manager to manage content posting timelines to ensure content is as relevant as possible to other conversations happening in the CoP.
• Ensure the content planning and tracking calendar is being used effectively as a planning tool across teams.
• Work with the CoP Manager and regional content managers to ensure adequate coordination of regional and global posting to avoid overlap and confusion of content.
• Analyze data around levels of engagement with CoP content, courses taken, and certificates earned in the CoP; identify and implement strategies to increase engagement where needed.
• Work with the COP Manager in designing, deploying, and analyzing periodic surveys of COP members to identify feedback and areas of improvement.

Other Responsibilities (5%)

• Periodically fill in for the CoP Manager, when needed, on general CoP operations, such as admitting members, answering member questions, etc.
• Attend to periodic operational tasks (e.g., HR, finance) as related to the role and to organizational processes and systems.

WHO YOU ARE

A passionate advocate for Team4Tech's mission and values . You share Team4Tech's vision and passion to expand access to quality education and economic opportunity by leveraging technology and evidence-based pedagogical practices. You thrive in an organization that believes in empowering everyone as a learner and everyone as a teacher. You are recognized as a compelling, credible thought leader in the global EdTech content sector, able to synthesize complex trends and energize stakeholders around the Team4Tech vision.

A solutions-oriented, agile thinker who builds trust by meeting or exceeding commitments, particularly when collaborating on content timelines and quality. You are an expert at connecting global EdTech trends with practical, localized resources for a diverse audience. You are meticulous about content quality assurance, ensuring all materials (including tech tool posts, videos, and toolkits) are evidence-based, up-to-date, and aligned with overall organizational goals and M&E frameworks.

A well-organized and resourceful team player who can efficiently manage a complex content planning and tracking calendar (e.g., in Asana) across different global regions. You are strategic and proactive in making decisions that optimize programmatic impact with available resources. You are eager to coordinate closely with regional content managers to ensure cohesion, avoid content overlap, and effectively localize and cascade materials.

An ambitious go-getter focused on execution , able to efficiently develop, review, and update diverse CoP content (toolkits, courses, tech tool demos). You are deeply focused on meeting content development and posting targets, and you actively track and analyze data around content engagement and course completion to inform future strategy and identify areas for improvement.

QUALIFICATIONS

Team4Tech seeks a candidate who brings a significant combination of the qualities listed below.

Academic Qualifications

• A master's degree in Education, EdTech, Instructional Design, or a related field.

Relevant Experience

• International Experience: Familiarity with education systems in lower- and middle-income countries preferred, including an understanding of how education standards and delivery systems vary globally.
• Teaching & Training Experience: 8-10 years of experience as a classroom teacher, teacher trainer, and/or curriculum designer in K-12 education (or international equivalent).
• Community/Content Role: Previous experience supporting a Community of Practice (CoP), online community, a content-focused platform/website, or similar.
• Content & curriculum development experience: Experience in developing instructional materials, courses, or toolkits, especially for an edtech-focused audience.
• Tool Testing & Review: Demonstrated experience in researching, testing, or reviewing technology tools (ideally EdTech).
• Administrative Support: Experience in overseeing basic administrative and operational functions of a CoP is desired, such as managing member intake, answering FAQs, or maintaining online resources.

Key Knowledge and Skills

• Subject Matter Expertise: Thought leadership and expertise in technology for education and employability, and current global trends, publications, and research in the international EdTech space. Knowledge of the state of the art in using AI to enhance education and employment globally.
• Content Management Systems: Knowledge of the principles and tools used for managing online content, learning management systems, and online community platforms.
• Content Creation & Curation: Ability to develop clear, engaging, and guideline-compliant content (posts, articles, courses). Skills in using AI tools for content creation are a plus.
• Research & Analysis: Ability to independently research, vet, and synthesize information on EdTech tools and trends.
• Video Production: Skills in creating short demo videos to showcase technology tools.
• Data Tracking & Reporting: Ability to analyze and report on engagement metrics (e.g., course completion, post views, certificates earned).
• Organizational & Planning: High proficiency in managing calendars, tracking tasks, and organizing workflows (e.g., tools such as Asana, Salesforce).
• Collaboration & Communication: Ability to effectively communicate with team members, participate productively in meetings, and potentially interact with CoP members.
• Writing Skills and Editorial Standards: Strong writing skills, attention to detail, and editorial standards.
• English Skills: Must be fluent in spoken and written English. Knowledge of Spanish and/or Portuguese is a plus.

LOCATION AND TRAVEL

Team4Tech is a remote-first workplace. All roles are remote full-time, with the expectation that the employee is willing and able to travel periodically to meet partners and attend conferences and internal meetings. Work hours will be based on your location; however, there will be required weekly recurring meetings that may fall outside standard working hours in your location. This role assumes 10 – 20% international travel. 

*Team4Tech is currently able to establish an Employer of Record arrangement in the countries listed below. As such, we will give preference to candidates in these countries, although applicants from other locations are welcome to apply.

• Africa: South Africa, Kenya, Nigeria
• Asia: India, Philippines, Malaysia, Singapore
• Central and South America: Brazil, Chile, Costa Rica, Colombia, Peru
• Europe: Denmark, Estonia, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, UK
• Middle East and Eurasia: Israel, Turkey
• North America: United States, Canada, Mexico

COMPENSATION

Salary is competitive and commensurate with experience and geographic location. Benefits are competitive and aligned with local labor law in the location of hire.

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