Job Description

Overview

Cracken is a fast-growing Silicon Valley startup built by elite nation-state and commercial operators who defended critical cyber infrastructure during the war in Ukraine, researched AI and cybersecurity at MIT and Kyiv Polytechnic, and led teams at Apple, Google, Palo Alto Networks, HackerOne, DIU, Comcast, HP, and more.

We tame Cracken, an AI Agent for Cybersecurity with human-in-the-loop. Our flagship product is an agentic AI copilot that drastically scales cyber assessments for enterprises and governments.

We’re now looking for a Business Associate to support our leadership team. This is an execution-focused role combining business and executive support — ideal for someone who thrives on precision, efficiency, helping executives save time, and building automated systems.

Who You Are

• 3+ years in operations, client services, or project/program management (2+ years in tech required, ideally high-growth/startup).

• Real, proven cases of taking complex projects end-to-end without guidance.

• Real, proven cases of process automation with AI tools (LLMs, Zapier, Make, n8n, custom scripts, etc.).

• Proficient in Google Workspace, Notion, Slack, Jira, Figma; comfortable recording Loom sessions.

• Familiarity with HR/recruitment tools (Ashby, Deel, Checkr).

• Ability to work at high velocity — you get a task, and within hours it’s done.

• Not satisfied with “just fine” — you move fast while aiming for excellence.

• Exceptional attention to detail; proven ability to structure and execute flawlessly.

• Startup mindset: ownership, speed, and ability to thrive with little hand-holding.

• Strong English (C1+).

Key Responsibilities

🔹 Operations & Project Management

• Manage and format contracts, NDAs, and legal documents.

• Coordinate calendars, calls, and meetings with flawless scheduling and prep.

• Conduct quick-turn research (markets, vendors) and deliver actionable insights.

• Anticipate leadership needs and proactively resolve tasks before being asked.

🔹 People & HR Support

• Lead onboarding for new employees and maintain smooth HR processes.

• Coordinate recruitment process.

• Plan business travel and logistics proactively.

• Support internal events, offsites, and culture-building initiatives.

🔹 Finance & Administration

• Prepare invoices, track payments, and maintain accurate records.

• Keep financial documentation organized and audit-ready.

• Coordinate with CPA to ensure timely tax compliance.

🔹 Process & Automation

• Identify repetitive workflows across HR, finance, and ops — and automate them with AI/no-code tools.

• Build and maintain playbooks so processes are scalable and consistent.

• Champion productivity hacks and bring “2-hour turnaround” speed to complex tasks

⚡ This role is for someone who loves speed, precision, and ownership. You’ll be the person who gets things done before others even follow up.

Interview Process

1. Intro Task. Quick async task: record a short 2-minute Loom video following provided instructions.

2. Pre-Screen Call (30 min). Conversation with our team to learn about your background, motivations, and career goals. We’ll also share more about Cracken, our mission, and the role.

3. Take-Home Assignment (60 min). Practical case study simulating real tasks from the role.

4. Interview with Head of People & Operations (60 min). Deep-dive into your experience, problem-solving, and work style. We’ll review your take-home, discuss your approach, and answer any questions you have.

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