The duties of a Cashier/Barista at The Purple Pig include, but are not limited to, the following:
Guest ServiceGreet guests promptly with a friendly and welcoming demeanor.
Provide knowledgeable explanations of gelato flavors, pizza offerings, coffee beverages, daily specials.
Take accurate food, beverage, and merchandise orders using the POS system, ensuring quick and efficient service in a grab-and-go setting.
Serve gelato, pizza, coffee, espresso-based beverages, and other hot and cold drinks in accordance with recipe, presentation, and portion standards.
Anticipate guest needs and respond to questions or feedback in a courteous and professional manner.
Accurately process all sales transactions, including cash, credit, and digital payments.
Balance cash drawers and reconcile sales at the end of each shift in accordance with company policies.
Maintain the integrity of all monetary transactions and immediately report discrepancies to management.
Prepare and serve espresso-based beverages, brewed coffee, and specialty drinks following established recipes and quality standards.
Properly operate, clean, and maintain coffee and espresso equipment.
Ensure beverage quality, consistency, and speed of service during peak hours.
Maintain cleanliness of all front-of-house areas, including counters, gelato case, coffee station, pizza service area, and guest-facing spaces.
Assemble and break down the cashier, barista, and grab-and-go service areas for opening and closing shifts.
Follow proper food and beverage handling, storage, temperature control, and safety procedures.
Clean and sanitize all equipment, utensils, and service tools according to health department standards.
Collect and remove trash and recyclables from customer-facing areas.
Report maintenance needs or safety hazards to management in a timely manner.
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