Job Description

Company: Power of Fitness

Location: Remote

Employment Type: Full-Time

About Us

Power of Fitness is a community-driven fitness center dedicated to helping individuals achieve healthier, stronger, and more fulfilling lives. We are looking for a highly organized and proactive Virtual Assistant to support our administrative, scheduling, and customer service operations from a remote location.

Job Summary

The Virtual Assistant will handle a variety of tasks to ensure smooth daily operations, exceptional member support, and efficient coordination across departments. This role is ideal for someone who is tech-savvy, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced fitness environment.

Key Responsibilities

• Manage member inquiries via email, chat, and phone with professionalism and timely responses

• Schedule, confirm, and adjust member appointments, personal training sessions, and class bookings

• Assist with membership registration, renewals, cancellations, and account updates

• Maintain and organize digital files, records, and administrative documents

• Help create and post basic social media updates and announcements

• Provide administrative support to management (data entry, reports, follow-up communication, reminders)

• Assist with billing inquiries and coordinate with the finance team as needed

• Track member attendance, feedback, and outreach activities

• Support marketing tasks such as email campaigns and promotional material updates

• Perform other remote administrative duties as assigned

Required Skills & Qualifications

• Proven experience as a Virtual Assistant or remote administrative support role

• Strong communication skills (written and verbal)

• Excellent time management and organizational abilities

• Ability to multitask and work independently with minimal supervision

• Comfortable using scheduling software, CRM tools, and cloud-based platforms

• Basic knowledge of social media platforms (Facebook, Instagram preferred)

• Customer service experience is a plus

Preferred Qualifications

• Familiarity with fitness or wellness industry operations

• Experience handling customer accounts, billing, or membership systems

• Proficiency in Google Workspace, Microsoft Office, or similar tools

Work Schedule & Pay

• Flexible remote schedule

• Part-time or full-time options available

• Competitive pay based on experience

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