Job Description

Property Manager
Salary Range: $47,455.20 – $61,672.00

• Medical, Dental, and Vision insurance
• Life insurance
• Simple IRA+ retirement benefit
• Paid leave

The Property Manager is responsible for the day-to-day management and oversight of assigned properties, serving as an intermediary role between the Assistant Property Manager and the Portfolio Manager. This position ensures effective property operations, regulatory compliance, tenant relations, and coordination of maintenance activities. The Property Manager works independently while collaborating closely with leadership and property staff to ensure properties are well-maintained, financially sound, and compliant with all applicable requirements.

Responsibilities:

 

Property Operations & Oversight:

• Manage daily operations of assigned properties to ensure compliance, efficiency, and resident satisfaction.
• Oversee leasing, occupancy, and unit turnover activities, ensuring vacancies are filled promptly.
• Conduct regular site inspections to evaluate property condition, curb appeal, and operational performance.
• Coordinate with maintenance staff and contractors to ensure timely completion of repairs, unit turns, and preventive maintenance.
• Address emergency maintenance and on-call issues when maintenance staff are unavailable.

Leasing, Occupancy & Certifications:

• Oversee application processing, tenant screening, move-ins, and move-outs.
• Manage waitlists and ensure leasing activities comply with program and fair housing requirements.
• Review income certifications, recertifications, and supporting documentation for accuracy and completeness prior to Portfolio Manager review.
• Ensure timely completion of annual and interim recertifications.

Regulatory Compliance & Documentation:

• Maintain compliance with LIHTC, HOME, Virginia Housing Trust Fund, National Housing Trust Fund, VHDA, and other applicable funder requirements.
• Ensure tenant files, applicant files, and vendor files are complete, accurate, and audit-ready.
• Assist with preparation of documentation for regulatory reporting, inspections, and audits.
• Stay current on changes to housing regulations, policies, and funder requirements.

Tenant Relations & Legal Support:

• Serve as a primary point of contact for resident concerns, complaints, and lease enforcement matters.
• Ensure consistent enforcement of lease terms, house rules, and policies.
• Participate in court hearings as required and prepare supporting documentation.

Financial & Administrative Support:

• Monitor rent collections and occupancy trends; escalate concerns to the Portfolio Manager.
• Assist with budget monitoring and expense tracking related to property operations.
• Support accurate data entry and reporting in property management software.

Team Collaboration & Supervision:

• Provide guidance and day-to-day direction to Assistant Property Manager(s) as assigned.
• Collaborate with the Portfolio Manager and leadership to identify operational challenges and implement solutions.
• Participate in staff meetings and contribute to continuous improvement of property management practices.

Desired Qualifications & Skills:

• Bachelor’s Degree preferred; equivalent experience considered.
• Minimum of 2–4 years of property management experience, preferably in affordable or multifamily housing.
• Working knowledge of LIHTC, HOME, VHDA, and other affordable housing compliance programs.
• Ability to interpret and apply federal, state, and local housing regulations, including Fair Housing requirements.
• Strong organizational, time-management, and problem-solving skills.
• Excellent written and verbal communication skills with residents, staff, vendors, and leadership.
• Ability to manage multiple priorities with minimal supervision.
• Proficiency in Microsoft Office / Microsoft 365.
• Experience with RealPage/OneSite preferred.
• Ability to perform intermediate math functions related to rent calculations, income qualifications, and subsidies.

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