Job Description

Do you have a passion for serving your local community
Do you come from a background in social services or community outreach
Do you value flexibility autonomy and meaningful work

If so the Field Interviewer opportunity at Vital Research could be the perfect fit for you!

About Us

Since 1982 Vital Research has been on a mission to create vibrant communities by ensuring all voices and experiences are represented through inclusive social science research and evaluation. Our core services of evaluation design and research methodology data collection and results dissemination allow us to achieve our vision: a world where every person is valued and has equal opportunity to live life to its fullest.

About the Role

Field Interviewers play a key role in collecting confidential survey data that informs critical social research. This role requires empathy clear and transparent verbal communication skills and the ability to be a self-starter. This is a flexible autonomous independent contractor role where you set your own schedule and work at your own pace.

Using a company-provided tablet and software Field Interviewers contact pre-identified participants to conduct surveys either in-person over the phone or via Zoom videoconference. As you collect participant answers youll collaborate with our internal research team to ensure high-quality ethical data collection that helps elevate underserved voices contributing to the overall success of the research team.

About the Project

Vital Research in partnership with the State of Arizona is seeking contracted Field Interviewers for a statewide project focused on assessing the quality of life and satisfaction among individuals receiving state-supported services. The project will begin with a mandatory 2-day in-person training from January 21-22. The goal of this initiative is to gather meaningful feedback to inform and improve service delivery in key areas such as:

• Access to essential services
• Communication with providers and case managers
• Choice and quality of services
• Medical transportation
• Personal safety
• Community inclusion and empowerment

You can learn more about the project by visiting the link(s) below:

Key Responsibilities

• Reach out to participants from a provided list and schedule/complete in-person surveys
• Conduct 1 survey per day or 5 surveys per week using assigned tools and protocols
• Accurately capture participant responses using company-provided tablets and software with high attention to detail and confidentiality
• Maintain professionalism empathy and cultural sensitivity in all interactions
• Communicate regularly with the research team for updates and support
• Utilize provided translation service to administer surveys as needed to non-English-speaking participants undergoing training to use systems properly.

This Role May Be a Great Fit If You:

• Are Bilingual in English and Spanish (preferred)
• Have experience conducting interviews surveys or working in research settings
• Excellent communicator who builds trust and rapport with participants
• Comfortable engaging with participants through multiple channels including in-person phone and video interviews
• Have worked with aging disabled or underserved populations
• Demonstrate strong attention to detail and excellent organizational skills

• Are comfortable using tablets downloading mobile apps and using other digital tools to complete tasks efficiently

• Enjoy working independently and managing your own schedule
• Have access to a personal vehicle for in-person interviews

Compensation & Flexibility

• Pay is per completed survey with rates varying by method (phone Zoom or in-person)

• $80 per completed phone interview.
• $85 per completed video interview.
• $95 per completed in-person interview depending on travel distance.

• You control your schedule; we only ask that 5 surveys are completed weekly
• Training and orientation are provided as follows:

• $50 upon completion of pre-training modules
• $300 upon completion of virtual training
• $50 upon completion of a skills assessment and mock interview

*Note : The posted salary range of $45$50/hour is based on approximately $90$100 per interview

Ready to Make an Impact
Join a purpose-driven team that values equity empathy and community. We encourage current or former Arizona Health Care Cost Containment System (AHCCCS) members to apply; your lived experience brings invaluable insight that helps ensure every voice is heard. Apply by December 15 2025 and help shape a more inclusive future for all.

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