Hotel Assistant Manager Job at Summercamp, Oak Bluffs, MA

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  • Summercamp
  • Oak Bluffs, MA

Job Description

At Summercamp, work should be as fun and rewarding as the summers we celebrate. As our assistant general manager, you’ll be the right hand to the GM, helping run the daily operations of this iconic property. This is a year-round, hands-on leadership position, and for the right candidate, single-occupancy housing is included. You’ll lead with energy and enthusiasm, coach and support our team, and make sure every guest leaves with lifelong memories. You’ll problem-solve, keep things running smoothly, and bring our playful, welcoming spirit to life — all while growing your career with a team that values integrity, collaboration, and hospitality soul. Responsibilities:

  • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
  • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
  • Lead daily hotel operations, oversee and audit reservations, and foster team communication.
  • Train, coach, and inspire staff to deliver exceptional service.
  • Oversee ordering, expenses, employee housing, social media, and operational efficiency.
  • Respond to guest and employee concerns with professionalism and care. Ensure the property is clean, welcoming, and on-brand.
Qualifications:
  • Prior hotel management experience.
  • Flexibility to work evenings, weekends, and holidays.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to multitask, prioritize, and stay calm under pressure.
  • Tech-savvy with Microsoft Office, Google Suite, and hotel systems.
About Company: Summercamp Hotel offers a rare leadership opportunity on the beautiful and storied island of Martha’s Vineyard at a one-of-a-kind, iconic waterfront property. Guests can relive the glorious days of childhood summers—while enjoying the comforts of adulthood. Located in the heart of Oak Bluffs, Summercamp is the largest waterfront hotel on the island, featuring 95 guest rooms, private baths, and plenty of summer vacation-style fun and relaxation.

Job Tags

Summer work, Summer holiday, Work at office, Weekend work, Afternoon shift,

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