Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Have superb communication skills, organizational skills, and problem-solving skills
• Must have at least 3 or more years of experience in the hospitality field
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

About Company: Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

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