Job Description

Who We Are:

At Chick-fil-A Florissant, we are passionate about serving great food with genuine hospitality. We believe in creating a positive, growth-focused environment where team members are challenged and cared for every day.

Role Overview:

At Chick-fil-A Florissant, our Hospitality Professionals are the welcoming face of our establishment, playing a crucial role in delivering exceptional service and hospitality to our guests.

As a Front of House Hospitality Professional, you will engage with guests to provide quick, friendly, and accurate service, ensuring that every interaction reflects our commitment to excellence. Your positive attitude and dedication will enhance the dining experience and create a warm environment for our guests.

This full-time role offers an opportunity to be part of a dynamic team where you can make a meaningful impact on our guests’ experiences while embodying the values of Chick-fil-A. Join us in our mission to serve with honor, dignity, and respect, and help us create memorable moments for everyone who walks through our doors.

Key Responsibilities:

• Uphold Food Safety Standards: Adhere to Chick-fil-A Florissant’s vision, values, dress code, and food safety standards. Ensure consistency and quality in every interaction, providing guests with safe and delicious meals they can trust.
• Ensure Food Quality: Adhere to quality standards, ensuring that every item served meets our high expectations. Your vigilance in quality assurance is key to upholding our brand reputation.
• Serve with Enthusiasm: Communicate effectively and enthusiastically with guests, taking orders and suggesting menu items that enhance their experience. Your enthusiasm and knowledge contribute to memorable dining moments.
• Exhibit Professionalism: Maintain a professional demeanor in all interactions, representing Chick-fil-A Florissant with pride and integrity.
• Maintain Cleanliness: Ensure a sanitary and safe restaurant by keeping all areas clean and tidy. Your attention to cleanliness and safety contributes to an inviting dining experience for our guests.
• Exhibit a Sense of Urgency: Act promptly and efficiently to meet guest needs, maintaining a sense of urgency while completing tasks and serving our guests.
• Foster Team Morale: Stay engaged in serving guests and contributing to team morale, acting as a connector of people and promoting a positive atmosphere among colleagues.
• Meet Physical Demands: Meet the physical requirements of the role, including standing for up to 8 hours, lifting up to 50 lbs, and working outdoors in various weather conditions.
• Respond to Leadership and Coaching: Demonstrate a willingness to respond positively to leadership and coaching, continuously striving for improvement and excellence in service.
• Resolve Issues Promptly: Address guest complaints and concerns swiftly and effectively, reinforcing our commitment to customer satisfaction. Your proactive approach ensures that every guest leaves with a positive experience.

Qualifications:

• Passion for Chick-fil-A values
• Enthusiastic and friendly demeanor
• Strong people skills with a commitment to superior customer service.
• Ability to work in a fast-paced environment.
• Excellent Communication Skills
• Ability to work weekends and on-site
• Reliable transportation.

What We Offer:

• Flexible scheduling to fit your lifestyle.
• Health insurance options for you and your family.
• Employee discounts for delicious Chick-fil-A meals.
• Comprehensive training programs to enhance your skills.

Join Our Team:

If you’re ready to grow, lead, and make an impact in a dynamic and caring environment, we’d love to hear from you!  Apply today and become part of something bigger at Chick-fil-A Florissant.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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