Job Description
Come be a part of something big! Smart Minds, Cool Jobs and Awesome Rewards! Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared to deploy war-winning capabilities on behalf of the United States Air Force. The Air Force Civilian Service (AFCS) is looking for Full-Time Emergency Vehicle Dispatcher (NK-2151-02) to work at Air Force Materiel Command (AFMC) in the 78 ABW at Robins AFB in Warner Robins, Georgia. This federal job offers a rewarding and exciting career with benefits. 2025 Salary Range: $40,332.00-$64,952.00/Year (includes locality) Posting Open: 12/8/2025 Posting Close: 12/15/2025 Who May Apply: U.S. Citizens 3Rs (Recruitment, Relocation, Retention incentives) Incentives and/or Student Loan Repayment Incentive may or may not be authorized for this position.
In this position you will provide emergency 911 and dispatching services. Determines the nature of the emergency in accordance with established guidelines. Determines the response agency and services to be rendered based upon the 911 call received and dispatches the correct emergency forces based upon the information received and dispatch center checklists, Maintains constant liaison with the scene of the emergency to include, fire officials, fire stations, police, medical, and any other unit control centers involved with the emergency until official termination of the incident. Performs Emergency Medical Dispatch (EMD) services to callers with medical emergencies. Verifies the location and call back number for a medical patient, and evaluates the severity of the emergency situation using EMD checklists, in accordance with national standards. Interviews callers for the significant facts relating to the victim, including the chief compliant, age, and status of consciousness and breathing, in accordance with established EMD protocols. Maintain maps, checklists and charts, including automated programs. Maintains a current automated outage status file for fire detection/suppression systems, fire hydrants, or any other system which is an impairment to fire safety and ensures senior fire officials receive current outage reports. Maintains an automated activity log of all significant daily events, vehicle movements, emergencies, processes, or notifications received through the dispatch center. Maintains an electronic daily activity log of all activities according to locally established protocols.. Operate and maintain telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center. Monitors radio and telephone communications with fire, police, and medical field units to assure resources are available during emergencies. Prepare and maintain reports and records relating to emergency responses. Performs Customer Service duties and operates the Unit Control Center (UCC). Additional Position Requirements: 1. Must be certified by the International Fire Service Accreditation Congress as a Telecommunicate, Level 1 & II; EMD and EMD-Q certification, including initial and follow-on certification; CPR CERTIFICATION; Hazmat Awareness, all within 6 months of employment start date. 2. Required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays). 3. Required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time. 4. May be required to respond on off-duty time during a conflagration, stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher. 5. Works in close harmony with supervisors, co-workers, and others during day-to-day routines and during emergencies. Is required to maintain good working relationships with on and off-base agencies, maintaining a consistently courteous attitude at all times. Remain calm during emergency situations. 6. Subject to random drug testing. 7. Must participate in exercises by relaying accurate information. Must be resourceful and alert to adequately perform duties. 8. An appropriate, valid driver’s license may be required for the position. 9. Training Requirements: Employee must be able to obtain/maintain certifications though DoD Firefighter Certification System, and or National Pro-Board Certifications as Emergency Telecommunicator I, II. 10. This is a key position. Incumbents must be removed from their military recall status if alternatives for filling the position during an emergency are not available. Incumbents may be required to work extended and/or irregular hours during exercises or contingency situations. Knowledge, Skills, and Abilities (KSAs): 1. Knowledge of Medical Dispatch services, 911 and emergency vehicle dispatch/communication operation, and procedures. 2. Knowledge of basic computer operations to include word processing, retrieval, and input of data. A qualified typist is not required. 3. Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand. 4. Incumbent must maintain a current EMD certification. Ability to work independently without immediate supervision. Ability to deal effectively with others in both oral and written communications, to plan, organize and reprioritize work, to meet deadlines. 5. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations, time required to complete the job, availability of materials, tool requirements, and priority reassessment. 6. Knowledge of Civil Engineering and associated real property maintenance repair processes, terminology and production requirements to schedule immediate and projected maintenance requirements. Click the apply button to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50). To receive additional information about current and future job openings with AFCS via email notification, please register at and sign up to "Get Career Updates." Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.
Job Tags
Full time, Immediate start, Relocation package,