Coordinator, Airport Customer Experience Compliance Job at American Airlines, Texas

cEN0SVNjWHdBMFdJT0xRMlJPYWRWM3BE
  • American Airlines
  • Texas

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • Responsible for advancing station success in the Airport organization through performance reviews, station interactions, and other engagements.
  • This role is a part of the compliance team within our Airports organization.

What you'll do

The Compliance Coordinator is responsible to ensure stations meet all Local, Federal, and Corporate mandates, regulations, and corporate directives. This role must maintain detailed records and present discrepancies to station leadership or escalate issues to headquarters as necessary. The Compliance Coordinator is responsible for investigating irregularities and interfacing with both regulatory agencies and internal subject matter experts. Areas of oversight may include, but not limited to:

  • Dangerous Goods regulations
  • Hazardous waste storage and handling procedures
  • FAA, TSA, DOT, and FDA regulations
  • Environmental, Safety, Security, and OSHA regulations
  • Compliance for above/below the wing operations including Business Partner Operations
  • Review Internal Control standards to ensure the safeguarding of company assets and maintain a financially fit station
  • Conduct effective compliance reviews and proactively identify, investigate, and resolve areas of concern
  • GSE and Facility preventative maintenance
  • Interacts with American Airlines leadership and outside regulatory agencies

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency
  • Advanced Excel skills
  • Ability to work rotating shifts including weekends, holidays and days-off, as needed
  • Must be able to work under pressure, including multi-task, prioritize and manage deadlines
  • Be able to lift 50 lbs. and walk for extended periods

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's Degree in related field
  • ​Customer service experience

Skills, Licenses & Certifications

  • Applicable valid driver’s license as required by local authorities
  • Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
  • Satisfactory completion of written test
  • Excellent interpersonal skills
  • Ability to accomplish multiple tasks within a limited timeframe
  • Ability to work independently and make sound decisions using individual judgment

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Local area, Flexible hours, Rotating shift,

Similar Jobs

The Jernigan Agency

WORK FROM HOME Job at The Jernigan Agency

 ...We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed... 

GLS Holdings & Logistics

Standard Delivery Driver Job at GLS Holdings & Logistics

 ...team Must clear a drug screen. Proficient in English, with the ability to read road signs and communicate with regulatory personnel (US DOT standard). Additional Information All your information will be kept confidential according to EEO guidelines.... 

Bunge

Refinery Operations Manager Job at Bunge

 ...Life: Responsible for the safe and efficient day-to-day Crush, Refinery, Milling or Packaging production operations. Support the Plant...  ...equivalent progressive experience of 10+ years in soybean crushing, oil refining, milling, oil packaging operations, or related and... 

Ajaib

Global Mobility & Policy Manager Job at Ajaib

 ...The Global Mobility & Policy Manager will manage internal policies on travel, mobility, and expat management, ensuring seamless processes and global support. This role optimizes travel arrangements, enhances expat experiences, and maintains structured policies to improve... 

CBRE

Business Intelligence Sr Analyst Job at CBRE

 ...Business Intelligence Sr Analyst Job ID 250650 Posted 09-Jan-2026 Service line Advisory Segment Role type Full-time Areas of Interest Data & Analytics, Digital & Technology/Information Technology Location(s) Atlanta...