Content Manager Job at Akaasa Technologies, Remote

cGloTVM4VHpBRXlNUGJFeFFPQ1JWSEpMRXc9PQ==
  • Akaasa Technologies
  • Remote

Job Description

Title - Content Manager
Duration - Contract with extension possible
Location - Remote or Cincinnati preferred

Custom screening - sub directly to job, previous scores don't transfer

Location Cincinnati preferred; remote accepted

Project / Responsibilities Own all content surrounding AI technical documents (writing, organizing, maintaining, and improving documentation)

Top Skills (Must Haves) Experience with Confluence/Atlassian, strong technical background and fluency with technical terminology, process and coaching experience

Interview Process 2 rounds (first with manager, second is a panel)

Contract Length 6 months with possibility of extension

Prescreening Details 5 unique prescreen questions required; prior scores will not transfer

We're seeking a detail-oriented and strategic Content Manager to oversee the creation, maintenance, and governance of content across our internal platforms. This role bridges process management, content quality assurance, and technical writing to ensure our content ecosystem is accurate, consistent, and user-friendly.

The ideal candidate thrives on structure, enjoys collaborating with cross-functional teams, and has a keen eye for both detail and design. You'll play a key role in maintaining content standards, guiding contributors, and continuously improving how information is shared across our organization.

Requirements

  • 5+ years of experience in content management, knowledge management, or technical writing
  • Strong proficiency with Confluence / Atlassian (creating, organizing, and maintaining structured content)
  • Technical background with the ability to understand and translate technical terminology into clear documentation
  • Experience coaching teams on process adoption and documentation standards
  • Excellent written and verbal communication skills; able to simplify complex information
  • Strong attention to detail and editorial judgment, ensuring accuracy and consistency
  • Proven ability to collaborate with cross-functional and technical teams

Responsibilities

Content Management & Operations

  • Manage incoming Jira requests, ensuring submitted content meets established quality and formatting standards
  • Respond to Hub user support, access, and export requests, providing timely and accurate issue resolution
  • Update and maintain admin-only and shared pages within the content platform
  • Perform routine content audits to remove outdated content, fix labeling issues, and maintain overall content accuracy
  • Partner with Content Area Owners to review roadmaps, evaluate new content needs, and coordinate large updates or new feature rollouts
  • Publish announcements and high-visibility content (e.g., featured content, newsletters), ensuring alignment with communication goals

Content Review & Governance

  • Maintain contributor resources such as guidelines, templates, and checklists to ensure content consistency and clarity
  • Develop and refine content standards including style guides, page templates, formatting rules, and governance criteria
  • Partner with designers to continuously improve contributor experience, adding tools, tips, and best practices to support content creation
  • Manage the content review process, ensuring submissions are accurate, searchable, and aligned with brand and usability standards

Technical Writing & Editorial Support

  • Write, edit, and maintain admin or system-level pages with clear, concise, user-focused documentation
  • Provide feedback and coaching to teams submitting content, helping them improve readability, structure, and formatting
  • Offer technical writing guidance and best practices to contributors; potentially develop a "content coaching" or self-service resource center
  • Ensure all published content meets organizational standards for quality, accuracy, and usability

Job Tags

Contract work, Remote work,

Similar Jobs

Dalkia US

Customer Service (Bilingual English/Spanish) Job at Dalkia US

 ...applications and databases to record activities and research product information. This role requires bilingual fluency in English/Spanish.Job Responsibilities: Customer Interaction:* Respond to customer inquiries via phone, email, live chat, or in person.... 

Sumeru Solutions

Product Manager — Fintech, Billing and Accounting Job at Sumeru Solutions

 ...About the role As Product Manager for Fintech, Billing & Accounting, you'll own the strategy and roadmap for our payments and money-movement stack-card/ACH acceptance, merchant onboarding & underwriting, tokenization, billing, refunds/reversals, settlements, reconciliation... 

Helpside

Business Development Representative (BDR) Job at Helpside

 ...makes it easier for small- and mid-sized businesses to employ people by streamlining payroll...  ...tick. Role Overview As a BDR you will be on the front line of Helpside...  ...hybrid flexibility. Ongoing professional development with sales experts. Preference for in... 

Marsh McLennan

Remote Senior Client Servicing Pensions Administrator Job at Marsh McLennan

 ...Company: Mercer Description: We are seeking a talented individual to join our Client Servicing Pensions Team team at Mercer . This role will can be based in either Dublin or Cork. This is a hybrid role that has a requirement of working at least three days... 

The Symicor Group

CRA Analyst - To 80K - Dallas, TX (Remote) - Job 3663 Job at The Symicor Group

CRA Analyst To $80K Dallas, TX (Remote) Job # 3663Who We AreThe Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting...