Established in 1989, Portnoff Law Associates, Ltd. is a law firm that limits its practice to the collection of unpaid real estate taxes and municipal utility fees. PLA now represents more than 200 municipal clients throughout Pennsylvania, with offices in King of Prussia, Allentown, and Aliquippa.
PLA is on the lookout for dynamic candidates who are fueled by a passion for excellence and excel in both verbal and written communication. Joining the PLA family means becoming part of a vibrant team dedicated to serving municipal clients with distinction. The warm and welcoming work environment at PLA has fostered lasting relationships, with many employees celebrating over a decade of success and advancement into leadership roles. PLA provides a supportive work-life balance atmosphere. The primary location for PLA employment is our corporate King of Prussia main office with safe and free parking. The location is conveniently situated near Routes 76 and 202 with easy access to public transportation. But wait, there's more! PLA offers competitive employment packages complete with benefits that even include free access to our fitness facility. Get ready to embark on a rewarding journey with PLA! Role Summary: Our Bilingual Call Center Agent is a primary point of contact for Spanish-speaking property owners in connection with the collection of delinquent municipal taxes and fees. The Bilingual Call Center Agent responds to any inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration. Training will be onsite at PLA's King of Prussia office. Once trained, Call Center Agents may work remotely with occasional in-office meetings.Essential Duties and Responsibilities
Qualifications:
Position: Call Center Agent
Department: Operations - Legal
FLSA Status: Non-Exempt
Worksite status : Remote (After Successful Completion of 100% On-site Training)
Anticipated Start Date: February 1, 2026
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